

Damage, accidental or otherwise, to the watch while in the possession of a consumer not caused by a defect in material or workmanship.WHAT THE FIVE-YEAR WARRANTY DOES NOT COVER Any photocopies or original warranty certificates that appear to have been altered will not be honored.
#CITIZEN WATCH SERIAL NUMBER CHECK SERIAL NUMBERS#
If sending the watch, do not include any packaging you wish returned as all shipping materials are discarded upon receipt.Īs a condition to any warranty service obligation, the Warranty Certificate with all the case and serial numbers as well as the date of purchase filled in by the Authorized Retailer from whom the watch was purchased must accompany the watch when presented for warranty service. Service Headquarters, or Canada Service Headquarters, or Mexico Service Headquarters are the responsibility of the party presenting or sending the timepiece for service. Service Headquarters in Torrance if you are located in the United States, or the Canada Service Headquarters in Markham if you are located in Canada, or Mexico Service Headquarters in Mexico City if you are located in Mexico.Īll transportation costs (including, but not limited to, postage, insurance and packing materials) incurred in presenting or sending the watch to the Authorized Service Center, U.S. Citizen recommends that for faster service and for highly technical watches, you submit your watch to the U.S. Service Headquarters at 1000 West 190th Street, Torrance, CA 90502 or Canada Service Headquarters in Markham, Ontario. If the watch exhibits a defect through normal use, Citizen will at its option, either regulate, adjust, repair or replace the movement, as necessary within a reasonable time after the watch is returned during the warranty period: (a) if in person to the nearest Authorized Service Center or (b) by insured mail or other insured carrier to the U.S. Service Centers located in other parts of the world will only provide warranty service under the one year International Warranty.

The Five-Year Limited Warranty will be honored only by Service Centers in the Territory. NOTE: The limited-warranty period for CZ Smart is two (2) years from the date of original retail purchase.Ĭitizen clocks are covered by a 1 Year Limited Warranty.
#CITIZEN WATCH SERIAL NUMBER CHECK FREE#
(“Citizen”, in their respective markets), as an Authorized Retailer.Ĭitizen warrants this watch (except the power cell, case and its components, bracelet and its components, strap and its components or any accessories) to be free of defects in material and workmanship and to meet the timekeeping accuracy specification in the instructions for a period of five (5) years from the date of original retail purchase in the Territory from an Authorized Retailer. Only valid for purchases made in the United States, Canada, United Kingdom, Ireland, Caribbean, and Mexico (“Territory”) from retailers (including Duty Free shops and Military Exchanges) authorized by Citizen Watch Company of America, Inc., Citizen Watch Canada Ltd., Citizen Watch United Kingdom, Ltd., or Citizen de Mexico, S.A. VALID IN THE UNITED STATES, CANADA, UNITED KINGDOM, IRELAND, CARIBBEAN, AND MEXICO
